THE PET SHOP WITH A PURPOSE. YOU BUY, WE GIVE! UP TO 100% DONATED TO HELP STRAY ANIMALS ALL OVER THE WORLD! FAST & FREE SHIPPING ON ALL US ORDERS!

Shipping

IS SHIPPING FREE?

Standard shipping is free to US on all Products. There may be a charge on international orders.

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can. Please allow 1-3 Business Days for your order to be shipped in most cases but could be up to 5 days at times. Delivery can be between 5 & 10 business days. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

 

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are do not reflect any taxes. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. Usually, there are no custom or tax charges, however, there are always rare exceptions.